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By BILDIT • June 06, 2026 • 13 min read
In the glass-walled conference rooms of Fortune 500 companies, a quiet war is being waged. On one side sits the Chief Marketing Officer, clutching a brochure for a "Digital Experience Cloud" that promises to do everything from email automation to 3D product rendering. On the other side sits the Chief Technology Officer, who knows that "everything" usually means "everything, but poorly", and prefers a lean stack of specialized APIs.
This is the central tension of modern enterprise commerce: The Suite versus The Stack.
For agencies, this isn't just a technical debate; it’s a business model crossroads. Do you recommend the monolithic Digital Experience Platform (DXP), the high-cost, high-gravity "single throat to choke", or do you guide your client toward a Composable DXP powered by a content platform?
As enterprise clients increasingly move away from the rigid templates of Salesforce Commerce Cloud and Adobe Experience Manager, agencies must act as the navigators. Choosing the wrong path doesn't just result in a slow website; it results in "architectural lock-in" that can paralyze a brand for a decade.
Before we can compare them, we have to strip away the marketing jargon.
A Digital Experience Platform (DXP) is an integrated suite of core technologies designed to support the creation, management, and optimization of digital customer experiences across the entire journey.
Think of a traditional DXP as a Swiss Army Knife. It contains a CMS, an eCommerce engine, an analytics suite, a personalization engine, and an email marketing tool. Everything is made by the same vendor, it all uses the same database, and it all shares the same user interface.
A Content Platform is a back-end-only content management system. It acts as a warehouse for your content (text, images, videos) and delivers that content via an API to whatever "head" you want: a React website, an iOS app, or a digital billboard.
In the DXP vs Content Platform debate, the Content Platform is a specialist. It does one thing, content management, exceptionally well. It doesn't care about your shopping cart or your email segments. It just delivers the data.
For twenty years, the monolith was the gold standard. If you were a global retailer, you bought Salesforce Commerce Cloud or SAP Hybris. You bought into the "All-in-One" promise.
The primary selling point of a monolith is the "Single Pane of Glass." Marketers love the idea that they can manage their store, their blog, and their customer data from one login. There is no integration work; the vendor has already "plumbed" the systems together. For procurement teams, there is only one contract to sign and one support number to call.
The peril of the monolith is that it evolves at the speed of the vendor, not the market.
The market is currently undergoing a "Great Decoupling." Modern enterprise CMS strategy is shifting toward the "Composable DXP".
A Composable DXP isn't a single product you buy; it’s a strategy you execute. You select the "best-of-breed" tool for every category:
By connecting these via APIs, the agency builds a custom platform that is perfectly tailored to the client’s needs.
The benefit here is agility. If a better search tool comes along in 2027, you can swap Algolia for the new competitor without rebuilding the entire frontend. This architecture allows agencies to deliver sites that are faster, more secure, and infinitely more scalable.
Not every client needs a full-blown "Experience Platform." For many, a high-performance modern content platform for agencies is more than enough.
If your client is a brand-heavy retailer where storytelling, lookbooks, and editorial content drive sales, a content platform is the right choice. These teams need the ability to push content to multiple channels, web, app, and social, without the overhead of a complex DXP.
If the client’s primary goal is speed to market and high performance (Core Web Vitals), the content platform + Next.js stack is the clear winner. It removes the "bloat" of the DXP, resulting in 99/100 Lighthouse scores that a monolith simply cannot achieve.
While a content platform handles the "message", a digital experience platform (even a composable one) handles the "relationship."
An enterprise client needs to move from a CMS to a DXP when their requirements include:
If the client needs to show different content to a "Gold Tier Loyalty Member" than a "First Time Visitor" in real-time, they need more than just a content warehouse. They need a personalization engine that sits on top of the CMS.
When the content on the screen needs to change based on a customer's past purchase history (stored in a CRM) or their current geographic location, you are moving into DXP territory. This requires a "Composition Layer" that can orchestrate data from multiple sources.
For enterprises operating in 40 countries with 15 languages, the ability to manage multiple stores from one place becomes the primary requirement. This requires advanced workflows, translation integrations, and localized permissions that basic content tools often lack.
The biggest complaint about the move to "Composable" is that the marketing team loses the visual control they had in the old monoliths. They feel like they are "flying blind" in a forest of API form fields.
BILDIT was designed to solve this specific enterprise problem. It acts as the Visual Experience Engine of a Composable DXP.
BILDIT provides the "Single Pane of Glass" experience that marketers love in Salesforce Commerce Cloud, but it does so using a modern, composable architecture.
By using BILDIT as the content hub, agencies can build a Composable DXP that doesn't "feel" like a collection of disparate tools. It feels like a unified platform, but without the vendor lock-in of the legacy giants. This is particularly effective for mobile app development, where content needs to be shared across platforms seamlessly.
The consensus among industry analysts is that the "Suite" is a relic of the software-on-a-disc era.
The practical reality is that many organizations no longer want to buy one giant suite and hope it fits every use case. They want a stack that can be assembled intentionally around their workflow, channels, and operating model.
This shift places the agency in a more powerful position. You are no longer just an "implementer" of someone else’s software; you are the architect of a proprietary "Experience Engine" for your client.
Transitioning an enterprise client to a composable DXP isn't without its hurdles.
Q: Can a visual content platform like BILDIT replace Salesforce Commerce Cloud?
A: Not entirely. Salesforce is a commerce engine (cart, checkout, tax, shipping). BILDIT is a content and experience engine. In a "Composable" setup, you might actually use both: Shopify or BigCommerce for the "buy" button and BILDIT for the "brand" and "experience."
Q: Is a DXP only for large companies?
Historically, full-suite DXP programs were associated with very large enterprise budgets, but newer composable approaches let teams start narrower and expand capabilities over time.
Q: How does a DXP handle SEO differently than a Content Platform?
A: A DXP often has built-in SEO auditing tools. A Content Platform provides the fields for SEO metadata, but the actual "rendering" of the SEO-friendly HTML is handled by the frontend (like Next.js). This usually results in better SEO for headless sites because they are significantly faster.
Q: Does BILDIT support ecommerce personalization strategies?
A: Yes. BILDIT allows you to create "variants" of content blocks that can be served based on user attributes, making it a powerful piece of a personalized DXP stack.
Q: What is the "Head" in Content Platform?
A: The "Head" is the presentation layer, the part the user sees. It could be a website, a mobile app, or even an AI voice assistant.
Q: Why do enterprises prefer DXPs for compliance?
A: Large organizations often have strict security and data residency requirements. Traditional DXPs offer "one-stop-shop" compliance. However, modern composable tools like BILDIT offer enterprise-grade security (SOC2, etc.) that meets these same standards.
Looking toward 2027, the line between DXP and Content Platform will continue to blur. The "Composable" movement will become the default.
We will see the rise of AI Orchestration, where the DXP automatically chooses which content from the CMS to show which user, based on real-time predictive analytics. This won't happen inside a closed Salesforce bubble; it will happen across an open, API-driven ecosystem.
Agencies that master the art of "Composition", knowing exactly which tools to plug into the BILDIT hub, will be the ones who command the highest retainers.
The goal is to stop being a "Salesforce Shop" or an "Adobe Shop" and start being a "Client-Success Shop." In the era of the Composable DXP, the best technology isn't the one with the biggest marketing budget, it's the one that gives the client the most freedom.
Evaluate your current DXP and identify where a move to BILDIT could save you the most money
This isn't just a checklist; it’s a diagnostic tool. In my experience covering the enterprise beat, I’ve found that most C-suite executives don’t actually know how much their current stack is costing them, not in licensing fees, but in missed opportunities.
When you sit down with an enterprise client, they often point to their Salesforce Commerce Cloud or Adobe setup and say, "It works". Your job as a strategic partner is to show them the hairline fractures. Use this audit to find the "hidden leaks" where agility and revenue are escaping.
If it takes longer than a cup of coffee to push a change live, the system is a bottleneck.
[ ] The "Lunch Break" Deployment: Can a non-technical marketer create, preview, and publish a new promotional landing page before they finish their lunch?
[ ] The Ticket Trail: How many Jira/Support tickets were opened in the last 90 days for "simple" content changes (e.g., swapping a hero banner, updating a SKU description)?
[ ] Preview Accuracy: Does the "What You See Is What You Get" (WYSIWYG) editor actually show how the content looks on an iPhone 16, or do they have to "Publish and Pray"?
[ ] Parallel Workflows: Can the creative team build a new collection page while the dev team works on a backend checkout update, or is the entire site locked during deployments?
Speed isn't a vanity metric; it’s a direct correlate to the bottom line.
[ ] Core Web Vitals Audit: Does the site currently pass the "Good" threshold for Largest Contentful Paint (LCP)? (Note: Monoliths often struggle to stay under 2.5s).
[ ] Mobile Performance Gap: Compare mobile and desktop conversion behavior, load times, and Core Web Vitals before assuming the issue is purely “headless vs. monolith.”
[ ] Asset Optimization: Are images still being served as bulky JPEGs/PNGs, or is the system automatically delivering Next-Gen formats like WebP or AVIF?
[ ] Global Edge Delivery: Is content served from a local server, or is a user in Tokyo waiting for a data center in Virginia to wake up?
Enterprise clients pay for the whole Swiss Army Knife but usually only use the blade.
[ ] Feature Utilization: Review which licensed capabilities are actually configured, adopted by the team, and tied to measurable outcomes. Remove or de-emphasize features that exist only on paper.
[ ] The Developer Premium: Calculate the hourly rate of the specialized agency/internal talent required to maintain the current stack. Compare this to the cost of a standard React/Next.js developer.
[ ] Upgrade "Gravity": How many months (and dollars) did the last "version upgrade" take? In a composable DXP environment, upgrades should be invisible and continuous.
[ ] Maintenance vs. Innovation: What is the ratio of "Keep the lights on" (KTLO) work versus "New feature" development?
To make the business case, use this simple calculation for the client:
TCOMonolith = L + M + (V x H) + O
Where:
Can the brand pivot, or are they anchored to a sinking ship?
[ ] Omnichannel Portability: Can the current content be pushed to a mobile app via API without being re-entered manually? (Essential for mobile app development roadmaps).
[ ] Vendor Agility: If the client wanted to swap their search provider (e.g., to Algolia) or their payment gateway tomorrow, would it require a "rip and replace" of the whole site?
[ ] AI Integration: Is the current CMS "Structured" (JSON-based) enough for an LLM to digest and use for automated product descriptions or chat-commerce?
Once the audit is complete, don't just hand over a spreadsheet. Map the "Red Flags" directly to the BILDIT value proposition.
The goal of this audit is to move the client from fear of change to fear of staying the same. When they see that their "stable" platform is actually a $250k-per-year anchor, the move to a composable architecture with BILDIT stops being a technical discussion and starts being a fiduciary responsibility.
